FlexiWatts Confidentiality Commitment

Scope

This commitment covers personal and corporate data provided by installers, end customers, financial partners and any professional engaging with the FlexiWatts programme.

It applies to information collected through web forms, commercial discussions, training sessions and any authorised channel.

Processing principles

We process data under the GDPR and applicable EU legislation, adhering to the following principles:

• Purpose limitation: data is used solely to manage the commercial relationship, assess pilot projects and deliver our services.
• Data minimisation: we only request information strictly required for each interaction.
• Limited retention: data is deleted or anonymised once the commercial relationship ends or the legal retention period expires.
• Confidentiality: technical and organisational safeguards prevent unauthorised access.

Access and sharing

Information access is restricted to authorised team members and suppliers bound by confidentiality agreements.

When we share data with financial institutions or certification bodies, we do so under contracts that guarantee compliance with GDPR and equivalent protections.

Data subject rights

Individuals may exercise their rights of access, rectification, erasure, objection, restriction or portability by contacting our privacy channel.

Contact: contact@flexiwatts.com (subject line “Data rights”).

Security and audits

We periodically review security controls, run internal audits and rely on certified tools to protect sensitive information.

Should a security incident occur, we will follow our notification protocol and, when required, inform regulators and affected parties within the legal timeframe.

Updates

We may update this statement to reflect technical improvements, new services or regulatory changes.

The latest version will always be available at flexiwatts.com/confidentiality.